VOIP Phone Systems & Consulting Services
Cerqit has been on the cutting edge of Voice Over Internet Protocol (VoIP) solutions even before it was an industry standard. What differentiates us from the rest is our ability, with expertise and software, to deliver VoIP solutions and integrate them directly into your business like never before. Cerqit can provide everything from business level VoIP strategy to full PBX solutions by using our partnership with NEC Unified Solutions and utilizing the NEC Sphericall Software. Because we take such a different approach, we specialize in more than just dial tone to your end users. Our specialties include everything from integration with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools to staple features such as Unified Messaging and presence capabilities. We pride ourselves on getting companies out of the traditional PBX hardware traps by presenting a total software solution. Obtaining new features is as simple as upgrading your software. No more purchasing hardware modules to make new features work! The NEC Sphericall is designed for simplifying your communications.
NEC Sphericall Manager Consultants
NEC Sphericall Desktop presents an integrated communications software suite which enhances productivity and collaboration via smart directories, presence, unified email /voicemail messaging, instant text messaging, on demand audio conferencing, 3-way desktop video conferencing, personal call routing, integrated softphone and more.
NEC Sphericall Desktop empowers employees with the communications tools they demand.
This highly integrated software solution is easy to use and is designed to simplify deployment and management.
Key features include:
- Complete, integrated communications desktop
- Synchronizes with desktop IP phones, analog phones, Wi-Fi phones, and more.
- Point-and-click for telephone operations, conference bridging, multi-user video conferencing, text messaging and unified messaging.
- Integrated online presence and presence-based personal call management.
- Online enterprise phone list with integrated presence status – always up to date, showing who’s available and how to reach them.
- Built-in call history, with double-click redialing
- Links directly to Outlook Calendar, Journal and Contacts
- Call recording, archiving and playback controls.
- Attendant Console Features
- NEC Sphericall Desktop includes powerful Attendant Console features:
- Drag-and-drop call management
- Easy on-screen visibility for call presence
- Called party status and text messaging extends productivity
- Visibility and communication across attendant pool spanning any number of locations